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inContact Webcast Series: Contact Center Analyst Webinar Series

 Presented By: inContact

3 Part Series: Contact Center Analyst Webinar Series 


Thinking about moving your contact center to the cloud? Ask the experts from Forrester, Ovum & McGee-Smith Analytics. 


If you are considering a move to the cloud, you need to know what tough questions to ask potential partners. And, you may need help in building a business case to make a move.


Help is at hand. inContact’s Contact Center Analyst Webinar Series brings together leading analysts from Forrester, Ovum, and McGee-Smith Analytics to provide unbiased insight into the most critical issues around moving to the cloud.

•  How do you know when it’s time to move from a premise-based solution?
•  What issues should you consider? What benefits should you expect?
•  What challenges should you prepare for?
•  Once you’ve determined that moving to the cloud is the right choice, how do you select a vendor?

The series will address the key criteria you need to consider when making a move and help you figure out if cloud is the right choice for your organization.

Our webinars are always free and offer attendees the opportunity to hear best practices, tips for success or simply learn more about a new subject. Participants also are given a chance to ask questions and connect directly with industry experts, access that may not otherwise be available. This multi-part webinar series gives attendees a chance to go deeper into topics and cover the finer points.


1 Webinar Series—3 Leading Analysts—3 Contact Center Topics That Matter to Your Business  


Sign up for the entire series today!  

July 11, 2012
Is It Time To Move Your Contact Center To The Cloud?  REGISTER NOW 
August 7, 2012
Dispelling 7 Myths of Cloud-Based Contact Centers  REGISTER NOW 
August 29, 2012
Selecting the Right Cloud Contact Center Vendor    REGISTER NOW 

CLICK HERE To Register For The Entire Series