Nationwide Building Society

Nationwide is the largest Building Society in the world, providing a broad range of retail financial services to its 11 million members in the UK . Products and services offered include mortgages, savings, banking, credit cards, insurance, investments, loans and pensions.. As a mutual organization, Nationwide is owned by and managed solely for the benefit of its members. The company needs to deliver a highly personalized service that offered its members long-term value.

Portrait to optimize the value of the customer interaction.

Nationwide has seen significant benefits since implementing Portrait software:

• Incremental sales are running over 200% of original targets
• The Portrait implementation paid for itself within 2 years
• Nationwide anticipate a greater than 200% return on investment

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