CX Innovation Summit
Date: 20 - 22 March 2018, Pullman Melbourne on the Park
Applying emerging trends and driving growth
Creating, enabling and
nurturing a stellar customer experience (CX) is what separates those that lead
and innovate from those that fall behind. According to a recent KPMG study,
over the next five years almost 89% of CEOs expect to be competing on the basis
of CX. To ensure competitive advantage, it is vital for companies to establish
robust strategies that permeate the business top-down. Through adoption of
customer-centric holistic approaches and innovative tech solutions, companies
are able to predict, pre-empt, and address issues that arise during the
customer journey to create a positive and lasting impression.
Akolade’s inaugural CX Innovation Summit features
national and international thought leaders from a range of industries who will
share their stories of struggles and successes in achieving CX excellence. The
conference will also provide delegates with robust understanding of key
elements necessary for strategising, strategy implementing, sustaining and
staying ahead of the curve in the race for best customer journey.
Attend CX Innovation Summit
and learn how to:
- Establish an effective CX strategy that permeates the business and drives
- Become a truly customer-centric company through adoption of technology
- Differentiate your CX through consistent innovation
- Link the CX to ROI and get internal buy-in
event programme has just been released, please click
download the full version.
quote VIP code WFXCRX.
more information or to register on, please contact Akolade on:
Phone: 02 9247 6000
Fax: 02 9247 6333
Register Online Now - http://bit.ly/MKT26WFXCRX