Five Core Principles of Customer Care
Presented By: Impact Learning Systems - a division of Miller Heiman
Download this eBook and learn five core customer care principles that will result in improved customer satisfaction.
This eBook highlights:
• The importance of customer satisfaction in today’s highly competitive marketplace
• Some core principles of customer care that drive strong customer satisfaction scores
• The role training and coaching play in establishing a culture of world-class customer care
Impact Learning Systems offers customized programs and courses specific to increasing customer satisfaction for all levels of support—from call center coaches to technical service teams.