FurstPerson® recently completed the second annual Contact Center Recruiting and Compensation survey.  You’re invited to download Five Things You Should Know from the 2009 Survey whitepaper.  In this whitepaper, FurstPerson provides updates on:

· The most productive recruiting sources in 2009
· Call center hiring projections for 2010
· Average wages for contact center employees in 2009
· Top reasons for employee turnover in 2009
· The average cost and rate of employee attrition