It's Time to Get Mobile Self-Service Right...
The mobile channel is a make-or-break point of engagement for customers.
Most companies get mobile self-service all wrong, and frustrate customers as a result. This new report shows you how to finally get the service experience right in this popular channel...
In this Report:
- 7 reasons why the mobile customer experience is critical
- Why execs now see the value in improving mobile service
- How a negative mobile channel experience hurts sales
- 4 best practices that put you firmly on the path to improvement
PLUS! Find out how to get a complimentary assessment of your web site's online performance using a new assessment tool from Forrester and IntelliResponse.
CLICK THIS LINK TO GET A COPY OF THE REPORT