How Can Your Organization Benchmark its Online Self-Service Capabilities?
IntelliResponse and Forrester have joined forces to create the most comprehensive, up-to-date methodology for measuring modern online service.
This report gives you the best ideas and data from that methodology in a useful, easy-to-read 2-page summary.
Download Your Copy to Discover:
• The three things that must be part of your self-service improvement plans
• What customers expect from you when they go online today
• Key research data presented from Forrester, easy to digest and scanable in minutes
• Learn more about the NO COST online self-service performance measurement tool from Forrester and IntelliResponse
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PLUS! Find out how to get a complimentary assessment of your web site's online performance using a new assessment tool from Forrester and IntelliResponse.