| Date | Press Release |
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8/14/2008 12:00:00 AM
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SIIA Global Information Industry Summit to Address User-Generated Content, Emerging Markets and Other Issues Affecting Information Companies Worldwide
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8/13/2008 12:00:00 AM
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What makes a company great? Great employees…
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8/4/2008 12:00:00 AM
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Convergys and Chief Learning Officer Magazine present a Live Webinar on: “Better Business Results With Performance-Based Learning”
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7/10/2008 12:00:00 AM
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With bad economy testing managers, Forum Corp. finds 10 steps they can take to lead more effectively
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7/10/2008 12:00:00 AM
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ASPCA Selects All-in-One IP Communications Software Suite by Interactive Intelligence
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7/10/2008 12:00:00 AM
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Verizon Business Makes It Easy for Large Businesses To Customize Speech Applications on Its Hosted Speech Platform
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7/10/2008 12:00:00 AM
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Chordiant Launches Recommendation Advisor 6.1
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7/10/2008 12:00:00 AM
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WAGEWORKS SELECTS CENTIVE COMPEL® TO AUTOMATE SALES COMPENSATION MANAGEMENT
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7/9/2008 12:00:00 AM
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CallCopy Wins ContactCenterWorld.com 2008 Member’s Choice Award
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7/9/2008 12:00:00 AM
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ad:tech Chicago - Providing a Passport to the New Age of Branding
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7/9/2008 12:00:00 AM
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First Ever NICE EMEA Summit for Leading Customers and Partners Reflects NICE's Strong Momentum In Region And Worldwide
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7/9/2008 12:00:00 AM
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GALAXE.SOLUTIONS AND SIPERIAN FORM BUSINESS ALLIANCE
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7/9/2008 12:00:00 AM
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CALL 4 HEALTH JOINS SPIRIT OF WOMEN HEALTH NETWORK
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7/9/2008 12:00:00 AM
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Mark Lazarus Joins Career Sports & Entertainment as President of Media and Marketing
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7/9/2008 12:00:00 AM
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IMMN Expands Network with New Board of Directors; Gains Accreditation with Direct Marketing Assn. in U.K.
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7/9/2008 12:00:00 AM
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iCongo Announces Executive Promotions
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7/9/2008 12:00:00 AM
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BusinessWeek Names Interactive Intelligence Among Its Top 50 Hot Growth Companies
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7/9/2008 12:00:00 AM
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MassMutual is Crowned Service Star 2008™ for delivering the “Best Customer Service”
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7/8/2008 12:00:00 AM
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Entellium CRM Enters Channel through PC Mall and Zones
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7/8/2008 12:00:00 AM
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Jacada Signs Material Contract with Nationwide Insurance
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7/8/2008 12:00:00 AM
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Talisma Enters Partnership with Denodo for Enterprise Data Mashups that Extend the Boundaries of Customer Interaction Management
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7/8/2008 12:00:00 AM
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JUNCTION NETWORKS VOIP SERVICE TO BE OFFERED PRECONFIGURED FOR MICROSOFT RESPONSE POINT
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7/8/2008 12:00:00 AM
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BusRadio Receives Arbitron Verification of Audience Measurement Methodology
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7/7/2008 12:00:00 AM
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AUTONOMY ETALK RECEIVES THE 2008 IP CONTACT CENTER TECHNOLOGY PIONEER AWARD
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7/7/2008 12:00:00 AM
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Interactive Intelligence Announces Preliminary Second Quarter 2008 Results
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7/7/2008 12:00:00 AM
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Convergys, CRM Magazine and Speech Technology Magazine present a live webinar on: 'The Power of Personalization - Using Personalized Speech Self-Service to Thrive and Compete”
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7/7/2008 12:00:00 AM
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SaaS is here to stay – comply or pay the price
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7/7/2008 12:00:00 AM
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Iontas Grabs another Insurance Industry Win
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7/7/2008 12:00:00 AM
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Alterian completes strategic acquisition of Mediasurface
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7/3/2008 12:00:00 AM
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New Version 4.6.0 of the Workforce Management Solution InVision Enterprise WFM: With New Modules and Several Enhancements Using the Programme is Easier Than Ever
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7/3/2008 12:00:00 AM
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REALLY SIMPLE SYSTEMS LAUNCHES REALLY SIMPLE SERVICE & SUPPORT
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7/3/2008 12:00:00 AM
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Altitude Software Wins “Voice of the Customer” Awards Five Years In A Row
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7/2/2008 12:00:00 AM
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H-Care and Loquendo Change the Face of Online Customer Care
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7/2/2008 12:00:00 AM
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Sawfish Software Prevents Clients Disappearing into a Black Hole
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7/2/2008 12:00:00 AM
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Loadstar Sensors wins 'Most Likely to Succeed Company' at Silicon Valley Association Startup Entrepreneur's 2008 Launch Silicon Valley
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7/2/2008 12:00:00 AM
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Stellar supports the 2008 National University Finance & Procurement Conference
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7/1/2008 12:00:00 AM
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TDI Receives TMC’s 2007 Product of the Year Award
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7/1/2008 12:00:00 AM
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Pillar Data Systems Launches Next Generation of Application-Aware Storage
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7/1/2008 12:00:00 AM
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edo Interactive Announces the Launch of Facecard Prepaid MasterCard®
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7/1/2008 12:00:00 AM
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Growing Preference for Chat Drives Large Interaction Volumes
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7/1/2008 12:00:00 AM
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Extending customer contact beyond the four walls of the call centre
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7/1/2008 12:00:00 AM
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TCF: Putting customers first profitably
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7/1/2008 12:00:00 AM
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Verint Systems Honors Sabio with “Best EMEA Project” Award at Its 2008 EMEA Partner Conference
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7/1/2008 12:00:00 AM
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Looming Demographic Shift to Play Key Role in Future Student Recruitment Strategy
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6/30/2008 12:00:00 AM
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Alcan Composites USA Selects Esker Fax Services for SAP® Applications to Reduce Carbon Footprint
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6/30/2008 12:00:00 AM
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Reply.com Launches Auto Loans in its New Lead Exchange
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6/30/2008 12:00:00 AM
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Public sector procurement survey reveals room for improvement but enthusiasm for the future
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6/30/2008 12:00:00 AM
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Citrus introduces IP Virtual Office and Service Numbers using DIGITALK
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6/30/2008 12:00:00 AM
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Successful U.S. Flagship Call Centre Event Debuts in Toronto, August 18-21, 2008
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6/27/2008 12:00:00 AM
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Software AG: Now the Third Largest Vendor in the Business Process Management Suites and Enterprise Service Bus Markets Globally
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6/27/2008 12:00:00 AM
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RMG Connect Adds April Killion as Partner, Director Database & Reporting
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6/26/2008 12:00:00 AM
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CONVERGYS THOUGHT LEADERSHIP SPEAKER SERIES:
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6/26/2008 12:00:00 AM
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Mobile Data Now Launches Reseller Program
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6/26/2008 12:00:00 AM
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VeCommerce hires new UK business development manager as part of global recruitment drive
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6/26/2008 12:00:00 AM
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Teleformix announces Verdict ASR audio analytics module for the ECHO Digital Recording Solution
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6/26/2008 12:00:00 AM
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KNOVA® a Top Choice for Knowledge Management According to SSPA Survey Results
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6/26/2008 12:00:00 AM
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New Online Chat Service Encourages Sky Bet Customers to Talk
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6/26/2008 12:00:00 AM
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eGain ensures good health of customer service at Allianz Worldwide Care
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6/26/2008 12:00:00 AM
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HYPERDRIVE TECHNOLOGIES INC. GM Dealer Carr Auto Group Becomes #1 SEO Google Positioned Dealer In The Nation for GM’s 72-Hour 0% Financing Sale
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6/26/2008 12:00:00 AM
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Dickinson Financial Adds Intervoice IP Contact Center
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6/25/2008 12:00:00 AM
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TuVox Turns Up The Voice of The Caller
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6/25/2008 12:00:00 AM
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Altitude Software Enables Germany’s adm Group to Deliver Customized Contact Center Solution for T-COM's Hotline in Record Time
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6/25/2008 12:00:00 AM
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AUTONOMY ETALK SOLUTION NOW RATED “AVAYA COMPLIANT”
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6/25/2008 12:00:00 AM
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QUALITY MANAGEMENT/LIABILITY RECORDING MARKET REACHES RECORD $2.39 BILLION IN 2007
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6/25/2008 12:00:00 AM
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AMC enables AGL to integrate technology
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6/25/2008 12:00:00 AM
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BLUEROADS ANNOUNCES NEW FINANCING TO FUEL GROWTH IN PARTNER OPPORTUNITY MANAGEMENT FOR LARGER COMPANIES
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6/24/2008 12:00:00 AM
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INQUIRA SELECTED BY MSC.SOFTWARE TO POWER WEB-BASED TECHNICAL SUPPORT
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6/24/2008 12:00:00 AM
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Envision Telephony and Diagenix Strike Technology Partnership
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6/24/2008 12:00:00 AM
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CosmoCom Attains Microsoft Gold Certified Partner Status
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6/24/2008 12:00:00 AM
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Departure Selects Alterian for Analytically Led Email Marketing
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6/24/2008 12:00:00 AM
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eGain marks the tenth anniversary of delivering on-demand software for customer service management
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6/24/2008 12:00:00 AM
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VOXBONE ADDS SUPPORT FOR FAX TO WORLDWIDE LOCAL VOICE NUMBER SERVICE
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6/24/2008 12:00:00 AM
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Allegiance Engage Platform Adopted by Leading Companies in Financial, Healthcare, and Manufacturing Industries
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6/23/2008 12:00:00 AM
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Drishti-Soft Solutions receives a 2008 IP Contact Center Technology Pioneer Award from Customer Interaction Solutions Magazine
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6/23/2008 12:00:00 AM
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CONVERGYS THOUGHT LEADERSHIP SPEAKER SERIES
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6/23/2008 12:00:00 AM
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Verticals onDemand Brings Apple’s Revolutionary iPhone™ to Life for Life Sciences Companies
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6/23/2008 12:00:00 AM
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PreVisor’s 2008 Business Outcomes Study once again shows impact of effective talent measurement
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6/23/2008 12:00:00 AM
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Altitude Software Voted “Best Customer Service Software Vendor” in Fast Growth Contact Center Services Market
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6/23/2008 12:00:00 AM
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COPC Inc. Announces Recipient of First-Ever VMO ‘Block Certification’
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6/23/2008 12:00:00 AM
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Vocantas Expands Its Team to Meet Demand for Innovative IVR Technologies
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6/20/2008 12:00:00 AM
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DKI Acquisition of IntegResource
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6/19/2008 12:00:00 AM
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45% of techies do not believe IT industry has adapted to flexible working finds www.theitjobboard.co.uk
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6/19/2008 12:00:00 AM
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AMC Technology to Present Cisco Contact Center Integration with Leading CRM Applications at Cisco Live! 2008
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6/19/2008 12:00:00 AM
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Mellon Group of Companies reports important digit growth figures
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6/19/2008 12:00:00 AM
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Interactive Intelligence Releases Upgraded Outbound Dialing Software
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6/19/2008 12:00:00 AM
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IVONA Telecom MRCP at MTCC Warsaw
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6/18/2008 12:00:00 AM
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Latin Force Group, LLC Hires Arthur Rockwell as Vice President of Enterprise Sales
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6/18/2008 12:00:00 AM
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Elderplan selects Vangent for contact center optimization
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6/18/2008 12:00:00 AM
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Thailand's Largest Wireless Operator Signs Consulting Contracts With Convergys
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6/18/2008 12:00:00 AM
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New “SMS with attachments” service used by 18 million mobile subscribers in China
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6/17/2008 12:00:00 AM
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The TAS Group Launches Revolutionary Sales Workshop 2.0 and Sales Enablement License Programs
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6/17/2008 12:00:00 AM
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BANDTEL INTRODUCES VIRTUALUSA SERVICE TO EXTEND TOLL-FREE CALLING FROM THE US TO OTHER COUNTRIES WORLDWIDE THROUGH IP TELEPHONY
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6/17/2008 12:00:00 AM
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Altitude Software Customers Lead Morocco’s Global Contact Center Outsourcing Market Drive
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6/17/2008 12:00:00 AM
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CallCopy Receives ShoreTel Certification for Three Call Recording Methods
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6/17/2008 12:00:00 AM
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OnviSource Introduces Persona, A Highly Affordable, Automated WFM Software, as the Latest Workforce Optimization Application in its Fully Integrated Contact Center Solution Suite, OnviCenter 6
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6/17/2008 12:00:00 AM
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PeopleSoft Users to Receive Free Integration Services Allowing Global Job Posting Access
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6/17/2008 12:00:00 AM
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Verint Systems Honored for Acquisition Growth and Success
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6/17/2008 12:00:00 AM
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Ventana Research study finds organizations lacking in Customer Experience Management capabilities
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6/17/2008 12:00:00 AM
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SSPA Survey Results Reveal KNOVA® as the Top Choice Among Members Using a Knowledge Management Solution
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6/17/2008 12:00:00 AM
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Verticals onDemand Secures $4 Million of Financing from Emergence Capital Partners
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