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Leading Through Superior Customer Service - First America Case Study



 Presented By: Cisco Systems, Inc.


Presented By: Tim Vince, Manager - Enterprise Telephony Services, First American
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As America’s largest provider of business information, First American is dedicated to leading in customer satisfaction by providing consistently high-quality service.  Listen to this webcast and hear from Tim Vince, Manager – Enterprise Telephony Services, and learn how First American is harnessing the power of Cisco's IP-based contact center solutions to create long-term competitive advantage.


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