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The 'Green' Contact Center: What is the Operational Impact and Business Value of Going Green?



 Presented By: Siemens Communications, Inc.


Presented By:  Ross Sedgewick, Director, Global Marketing, Siemens Enterprise Communications
On Demand: Live Date August 07 

Whether you are planning for it today or not, the environmental impact of almost every part of business operations will come under scrutiny.  This webinar will explore the business value and operational benefits for you and your organization, your customers, and your employees -- and outline some of the key ways to evaluate your ‘emissions per interaction’.   In fact, if you are part of an organization with a ‘green’ strategy or a service provider / outsourcer, it will be to your advantage to proactively develop and embrace green customer interaction strategies!

About the Presenter: Ross leverages 19 years of management experience in the Enterprise Software, CRM, Channel Management and Marketing arenas.  He has responsibility for the applications marketing team, which drives marketing for the unified communications, unified messaging and contact center product portfolios worldwide.


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