Presented By: Paul Demopolous, Global Portfolio Marketing Manager, Siemens
Now On Demand - Live Date: May 2007
Join Siemens Enterprise Networks for a discussion of the specific benefits of implementing presence and collaboration in the Contact Center, and extending those capabilities across the enterprise organization. We will explain:
- What presence is and how it benefits your contact center
- Why collaboration- how does it help your customer
Listen as we present tools to cost justify investments in these technologies to deliver improved individual productivity and satisfaction; enhanced team performance, business process simplification, and direct cost savings and/or revenue enhancement.
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