FOR IMMEDIATE RELEASE
Noble Systems to Exhibit Omnichannel Contact Center and Gamification Solutions at Customer Contact Week
Award-winning industry pioneer to offer attendees an inside look at how a unified, omnichannel contact center solution improves the overall customer experience
Atlanta, GA (June 18, 2019) – Noble Systems Corporation, a global leader in omnichannel contact center technologies, today announced that it would display its Omnichannel Contact Center and Gamification solutions from booth 305 at the upcoming Customer Contact Week, being held June 24 – 28, 2019 at The Mirage in Las Vegas, Nevada.
Celebrating twenty years, Customer Contact Week is the world’s largest customer contact event, with more than 3,000 attendees ranging from customer titles of all types to the many professionals responsible for holistic customer experience design and delivery.
Noble Systems will be hosting attendees throughout the week, offering live demonstrations that showcase its portfolio, including Noble Gamification, for which the company earned TMC’s 2018 CUSTOMER Contact Center Technology Award presented by CUSTOMER Magazine.
WHO: Noble Systems (BOOTH 305)
WHEN: June 24 – 29, 2019
WHERE: Customer Contact Week, The Mirage, Las Vegas, NV
Noble Systems’ complete, unified solutions of omnichannel contact center, WEM and analytics are the foundation of an expansive portfolio that enhances agent productivity, saves time and money, and improves overall customer experience.
Agent attrition is an epidemic in contact centers as agent tenure decreases each year. Noble Gamification solutions help keep agents motivated and focused. Using game mechanics, Noble Gamification drives desired behaviors, leverages science-based motivational techniques to train, provides ongoing feedback and rewards agents for improved business outcomes.
For businesses that need their contact centers to help customers achieve desired outcomes as efficiently and quickly as possible, Noble Systems is a trusted partner who combines 30 years’ industry expertise with a comprehensive portfolio of omnichannel contact center, workforce engagement management and business intelligence solutions.
About Noble Systems
Started in 1999 as Call Center Week, CCW is the world’s largest customer contact event series. With the balance of conference and expo, CCW is the place where customer care, CX, and contact center leaders come together. In 2018 we’re introducing our new look as Customer Contact Week. CCW is brought to you by the Customer Management Practice – the Analyst, Advisor, and Industry Network for all things Customer Management. For more information, visit https://www.customercontactweekdigital.com/.
Noble Systems Corporation is a global leader in the customer communications industry, providing innovative solutions for Contact Center, Workforce Engagement, and Analytics technologies. Tens of thousands of agents at client installations worldwide use Noble platforms to manage millions of customer contacts each day. Noble offers a unified suite of inbound, outbound, and omnichannel contact processing, strategy planning, resource management, and compliance tools for companies of all sizes. Our premise, cloud, and innovative premise/cloud hybrid platforms include ACD, predictive dialing, blended processing, recording and monitoring, IVR, messaging, interaction analytics, process automation, workforce management, and gamification. With a portfolio of 190+ patents and growing, Noble leads the way in pioneering solutions for the contact center market. For more information, contact Lee Allum at 1.888.8NOBLE8 or visit www.noblesystems.com.