FOR IMMEDIATE RELEASE
Noble Systems to Present Gamification and Agent Experience Technologies at CCW 2018
About Noble Systems
Atlanta, GA – June 12, 2018: Noble Systems Corporation, a global leader in unified contact center technology solutions, will be showcasing its industry-leading solutions for Contact Center, Gamification, Workforce Engagement, and Analytics at Customer Contact Week 2018 Conference and Expo next week in Las Vegas.
Customer Contact Week is the world’s largest customer contact event, with 2500 attendees expected, over 175 expert speakers, 12 hours of networking, and 200 sponsors and exhibitors. Noble Systems will be featured in the expo’s Demo Drive, showcasing our Noble Gamification solutions for agent engagement with AI machine learning and robust e-coaching, as well as our patented contact management technologies. Visitors can find Noble in booths #825 & 826.
Noble Systems’ solutions help companies manage the range of customer communications and related processes, including omnichannel inbound / outbound contact technologies, analytics, and strategy planning tools, process automation, and resource management, to help improve the customer experience and employee engagement. Noble’s premise, cloud, and hybrid-based platforms – including innovative technologies with more than 160 patents – allow organizations to increase efficiency, performance, and productivity throughout their contact center programs while decreasing costs and maintaining compliance.
Noble Systems is a finalist for CCW’s Omni-Channel Provider of the Year Award. Winners will be announced at the Gala Dinner on Tuesday, June 19.
Noble Systems Corporation is a global leader in the customer communications industry, providing innovative solutions for Contact Center, Workforce Engagement, and Analytics technologies. Tens of thousands of agents at 4,000+ client installations worldwide use Noble platforms to manage millions of customer contacts each day. Noble offers a unified suite of inbound, outbound, and omnichannel contact processing, strategy planning, resource management, and compliance tools for companies of all sizes. Our premise, cloud, and innovative premise/cloud hybrid platforms include ACD, predictive dialing, blended processing, recording and monitoring, IVR, messaging, interaction analytics, workforce management, and gamification. With a portfolio of 160+ patents and growing, Noble leads the way in pioneering solutions for the contact center market. For more information, contact Lee Allum at 1.888.8NOBLE8 or visit www.noblesystems.com.