FOR IMMEDIATE RELEASE
Noble Systems to Showcase Award-winning Gamification Platform at ICMI Contact Center Demo 2018
Noble Gamification catalyzes contact center performance, prevents attrition by motivating agents to deliver consistently better customer experiences; Market-leading software earns 2018 Frost & Sullivan Customer Value Leadership Award for Workforce Engagement Management Gamification Solutions
Atlanta, GA (November 6, 2018): Noble Systems Corporation, a global leader in omnichannel contact center technologies, will present its industry-leading Contact Center, Workforce Management, Gamification and Analytics solutions from booth 302 at the upcoming ICMI Contact Center Demo, being held November 12-13, 2018 in Las Vegas, Nevada.
Conference attendees who need contact center services that prevent agent attrition, stabilize operations and help their businesses deliver value through each customer contact should visit Noble Systems at booth 302 in the Demo Hall.
WHO: Noble Systems (BOOTH 302)
WHEN: November 12 - 14, 2018
WHERE: ICMI Contact Center Demo 2018 | Red Rock Resort, Las Vegas, NV
The contact center pioneer will hold live demonstrations that showcase its omnichannel contact management technologies, including Noble Gamification, for which the company earned the Frost & Sullivan 2018 Customer Value Leadership Award for Workforce Engagement Management Gamification Solutions.
The inherent flexibility of Noble Systems’ solutions empowers companies to adapt to change without sacrificing performance. Its comprehensive products and services offer organizations numerous solutions for managing a wide range of customer interactions, such as omnichannel inbound/outbound communications, quality management, analytics, strategic planning, workforce engagement, and resource management, to help improve the customer experience and streamline agent workflows.
About Noble Systems
The International Customer Management Institute (ICMI) is the leading provider of comprehensive resources for global customer management professionals who wish to improve customer experiences and increase efficiencies at every level of the contact center, from frontline agents to executives. As the voice of the contact center profession, ICMI has helped more than 50,000 organizations in 167 countries through training, events, consulting, and informational resources since 1985. ICMI's experienced and dedicated team of industry insiders, trainers, and consultants are committed to helping you raise the strategic value of your contact center, optimize your operations and improve your customer service. ICMI is organized by UBM, which in June 2018 combined with Informa PLC to become a leading B2B information services group and the largest B2B Events organizer in the world. To learn more and for the latest news and information, visit www.ubm.com and www.informa.com.
Noble Systems Corporation is a global leader in the customer communications industry, providing innovative solutions for Contact Center, Workforce Engagement, and Analytics technologies. Tens of thousands of agents at client installations worldwide use Noble platforms to manage millions of customer contacts each day. Noble offers a unified suite of inbound, outbound, and omnichannel contact processing, strategy planning, resource management, and compliance tools for companies of all sizes. Our premise, cloud, and innovative premise/cloud hybrid platforms include ACD, predictive dialing, blended processing, recording and monitoring, IVR, messaging, interaction analytics, workforce management, and gamification. With a portfolio of 165 patents and growing, Noble leads the way in pioneering solutions for the contact center market. For more information, contact Lee Allum at 1.888.8NOBLE8 or visit www.noblesystems.com.