FOR IMMEDIATE RELEASE
Rep AI Revolutionizes E-commerce with Context-Aware AI Product Finder: Smarter Search, Higher Sales
Understanding needs, not just keywords, AI-driven Sales Concierge delivers more relevant results to boost sales and satisfaction
March 25, 2025— Rep AI Technologies Inc. today announced the launch of a powerful new AI Product Finder that understands the context of shopper inquiries, ensuring it delivers more relevant search results. The tool alleviates consumer frustration caused by the inadequacies of traditional e-commerce search, which remains plagued by inefficient algorithms, inadequate filtering mechanisms, and the inability to provide personalized content.
Rep AI’s Product Finder represents the next evolution of e-commerce chat, moving beyond simple keyword matches to elevate shopper experiences and increase sales. A Skill for the company’s conversational AI Sales Concierge, the feature is powered by proprietary behavioral AI that analyzes more than 500 data points as each shopper browses. As opposed to other solutions that simply parse inquiries for keywords, often returning long lists of irrelevant products, Product Finder analyzes behavior alongside other data to present shoppers with results catered to their specific needs.
“By some estimates, search abandonment costs merchants $234 billion per year in the United States alone. In an industry with low margins and high acquisition costs, leaving this much potential revenue on the table should be unacceptable,” commented Co-founder and CEO Yoav Oz. “We’re proud to bring to market a solution that resolves the all-too-common problems of too few or too many results that drive shoppers away from sites, and we look forward to helping merchants recoup the revenue they would otherwise lose.”
The launch of Product Finder comes on the heels of other recent additions to the Sales Concierge, including enhanced Proactive Sales and Support Skills. Each development represents another step forward in the company’s goal to make online shopping experiences more like those in-store, leading to better conversion rates and happier customers. On average, merchants using Rep AI have seen a 12% increase in conversions and a 16% boost in average order value, with 95% of support inquiries resolved autonomously.
To discover how Rep AI’s Sales Concierge can revolutionize your e-commerce store, visit hellorep.ai and schedule a demo or start a free trial today.
About Rep AI
Rep AI provides cutting-edge technology that empowers e-commerce merchants to deliver personalized assistance at scale, significantly enhancing the customer experience and converting browsers into buyers. A plug-and-play solution that seamlessly integrates into merchants’ websites, Rep AI leverages advanced behavioral AI and large language models (LLMs) to proactively offer assistance at the optimal moment in the shopper’s journey. Offering contextually relevant, personalized recommendations and other information addressing the shopper’s needs, Rep AI elevates their experience while boosting conversion rates up to 250 percent. For more information, visit www.hellorep.ai.