<?xml version="1.0"?><rss version="2.0"><channel><title>CRMXchange News and Press Releases</title><link>https://www.crmxchange.com/RSS.aspx?type=0&amp;show=true&amp;fid=32&amp;rec=false&amp;title=News and Press Releases</link><description>News and Press Releases</description><language>en-us</language><item>
<title>AI Voice-Cloning Attacks Are Redefining Trust in the Help Desk</title><link>http://www.crmxchange.com/Press_Releases/AI_Voice-Cloning_Attacks_Are_Redefining_Trust_in_the_Help_Desk.aspx</link><description><![CDATA[AI Voice-Cloning Attacks Are Redefining Trust in the Help Desk]]></description><pubDate>Fri, 07 Aug 2026 08:06:59 EST</pubDate><guid>http://www.crmxchange.com/Press_Releases/AI_Voice-Cloning_Attacks_Are_Redefining_Trust_in_the_Help_Desk.aspx</guid></item><item>
<title>Alorica Delivers Record 1H 2026 Results on the Strength of Its Top-Ranking Performance, Global Expansion and AI Solutions for the Modern Clientele and Workforce</title><link>http://www.crmxchange.com/Press_Releases/Alorica_Delivers_Record_1H_2026_Results_on_the_Strength_of_Its_Top-Ranking_Performance,_Global_Expansion_and_AI_Solutions_for_the_Modern_Clientele_and_Workforce.aspx</link><description><![CDATA[Alorica Delivers Record 1H 2026 Results on the Strength of Its Top-Ranking Performance, Global Expansion and AI Solutions for the Modern Clientele and Workforce]]></description><pubDate>Thu, 30 Jul 2026 05:08:17 EST</pubDate><guid>http://www.crmxchange.com/Press_Releases/Alorica_Delivers_Record_1H_2026_Results_on_the_Strength_of_Its_Top-Ranking_Performance,_Global_Expansion_and_AI_Solutions_for_the_Modern_Clientele_and_Workforce.aspx</guid></item><item>
<title>Alorica India’s New Impact Sourcing Initiative Creates Job Opportunities for Under-represented Communities While Delivering Top Performance</title><link>http://www.crmxchange.com/Press_Releases/Alorica_India_s_New_Impact_Sourcing_Initiative_Creates_Job_Opportunities_for_Under-represented_Communities_While_Delivering_Top_Performance.aspx</link><description><![CDATA[Alorica India’s New Impact Sourcing Initiative Creates Job Opportunities for Under-represented Communities While Delivering Top Performance]]></description><pubDate>Fri, 24 Jul 2026 11:07:19 EST</pubDate><guid>http://www.crmxchange.com/Press_Releases/Alorica_India_s_New_Impact_Sourcing_Initiative_Creates_Job_Opportunities_for_Under-represented_Communities_While_Delivering_Top_Performance.aspx</guid></item><item>
<title>Consilium Software Launches UniCampaign™ AI-Orchestrated Outbound Intelligence for Cisco Webex Contact Center, UCCE and UCCX at WebexOne 2026</title><link>http://www.crmxchange.com/Press_Releases/Consilium_Software_Launches_UniCampaign™_AI-Orchestrated_Outbound_Intelligence_for_Cisco_Webex_Contact_Center,_UCCE_and_UCCX_at_WebexOne_2026.aspx</link><description><![CDATA[USA, Singapore, Canada — October 5, 2026 — Consilium Software, a specialist in AI-powered customer experience intelligence and orchestration, today ann]]></description><pubDate>Tue, 06 Oct 2026 03:14:51 EST</pubDate><guid>http://www.crmxchange.com/Press_Releases/Consilium_Software_Launches_UniCampaign™_AI-Orchestrated_Outbound_Intelligence_for_Cisco_Webex_Contact_Center,_UCCE_and_UCCX_at_WebexOne_2026.aspx</guid></item><item>
<title>Customer Service Leaders Move Beyond Single-Region Outsourcing Strategies</title><link>http://www.crmxchange.com/Press_Releases/Customer_Service_Leaders_Move_Beyond_Single-Region_Outsourcing_Strategies.aspx</link><description><![CDATA[On August 5,]]></description><pubDate>Thu, 06 Aug 2026 12:00:13 EST</pubDate><guid>http://www.crmxchange.com/Press_Releases/Customer_Service_Leaders_Move_Beyond_Single-Region_Outsourcing_Strategies.aspx</guid></item><item>
<title>Dialog-RSN-1: a voice model that hears calls the way humans do</title><link>http://www.crmxchange.com/Press_Releases/Dialog-RSN-1__a_voice_model_that_hears_calls_the_way_humans_do.aspx</link><description><![CDATA[The traditional cascade loses the audio. Speech-to-speech loses control. Dialog-RSN-1 loses neither.
Today, PolyAI is introducing Dialog-RSN-1, a]]></description><pubDate>Thu, 30 Jul 2026 12:28:18 EST</pubDate><guid>http://www.crmxchange.com/Press_Releases/Dialog-RSN-1__a_voice_model_that_hears_calls_the_way_humans_do.aspx</guid></item><item>
<title>Dynamo announces partnership with Optimove to bring  Facebook Messenger into CRM lifecycle marketing</title><link>http://www.crmxchange.com/Press_Releases/Dynamo_announces_partnership_with_Optimove_to_bring__Facebook_Messenger_into_CRM_lifecycle_marketing.aspx</link><description><![CDATA[Dynamo announces partnership with Optimove to bring Facebook Messenger into CRM lifecycle marketing
 Partnership to enable customers]]></description><pubDate>Fri, 02 Oct 2026 05:57:22 EST</pubDate><guid>http://www.crmxchange.com/Press_Releases/Dynamo_announces_partnership_with_Optimove_to_bring__Facebook_Messenger_into_CRM_lifecycle_marketing.aspx</guid></item><item>
<title>epic1</title><link>http://www.crmxchange.com/uploadedImages/News_and_Press_Releases/2.png</link><description><![CDATA[]]></description><pubDate>Mon, 06 Aug 2012 02:48:49 EST</pubDate><guid>http://www.crmxchange.com/uploadedImages/News_and_Press_Releases/2.png</guid></item><item>
<title>LiveNexus Agent Assist Brings Real-Time AI Guidance to Existing Customer Service Platforms</title><link>http://www.crmxchange.com/Press_Releases/LiveNexus_Agent_Assist_Brings_Real-Time_AI_Guidance_to_Existing_Customer_Service_Platforms.aspx</link><description><![CDATA[Browser-based AI overlay delivers real-time guidance, compliance, and knowledge without requiring organizations to replace existing CRM or contact center platforms.
<p d]]></description><pubDate>Thu, 27 Aug 2026 10:27:23 EST</pubDate><guid>http://www.crmxchange.com/Press_Releases/LiveNexus_Agent_Assist_Brings_Real-Time_AI_Guidance_to_Existing_Customer_Service_Platforms.aspx</guid></item></channel></rss>