Monet Software – Monet Workforce Management for Salesforce

About Monet Software

Monet Software is a global provider of cloud workforce optimization software solutions that enable contact centers and help desks to deliver outstanding customer experience.

With a true cloud environment, Monet Software award-winning platform includes workforce management, call recording, quality management, and performance management and ensures flexibility, intuitive user experience, and reliability, resulting in increased productivity, service levels while reducing center costs.

About Monet Workforce Management for Salesforce

Monet Workforce Management for Salesforce is a cloud scheduling and forecasting software solution designed for contact centers and help desks using Salesforce. Monet WFM for Salesforce integrates seamlessly with Salesforce Service Cloud or Sales Cloud case management systems to provide an advanced omnichannel WFM solution directly from Salesforce.

Directory Categories

  • Contact Center Workforce Management