Robylon AI
About Robylon AI
Robylon AI is a powerful agentic AI platform designed to streamline customer support and business operations. It automates over 90% of queries and workflows across channels like chat, email, and ticketing with 99% accuracy from day one. Its advanced voice agent provides 24/7 support over the phone, resolving complex customer issues through fluid, intelligent conversation. Built for fast deployment and seamless integration, Robylon eliminates the need for an internal AI team. Its transparent pay-per-resolution model helps businesses cut support costs by over 30%, while human-in-the-loop oversight ensures reliability and compliance. Whether for support, onboarding, or internal operations, Robylon enhances team productivity and delivers a superior, scalable user experience across departments.
About Robylon AI
Robylon AI is a powerful agentic AI platform designed to streamline customer support and business operations. It automates over 90% of queries and workflows across channels like chat, email, and ticketing with 99% accuracy from day one. Its advanced voice agent provides 24/7 support over the phone, resolving complex customer issues through fluid, intelligent conversation. Built for fast deployment and seamless integration, Robylon eliminates the need for an internal AI team. Its transparent pay-per-resolution model helps businesses cut support costs by over 30%, while human-in-the-loop oversight ensures reliability and compliance. Whether for support, onboarding, or internal operations, Robylon enhances team productivity and delivers a superior, scalable user experience across departments.
- IVR
- Natural languge speech recognition?
- IVR and Channel Testing
- Intelligent Virtual Agent (IVA) assistance
- Customer Preference And Behavior Based Menus
- Speech Recognition
- Speaker Verification
- Seamless Transfer of customer information from self-service to agent
- Real Time Reporting
- Voice of the Customer
- Voice of the employee
- Customer Journey mapping
- Enterprise feedback management
- CSAT/NPS Measurement
- Workforce Management
- Intraday management
- Automated Workflows
- Multi Channel Forecasting
- Unlimited months forecasted
- Track and Support historical agent adherence
- Track and Support real-time agent adherence
- Performance Management
- Link Objectives to targets/rewards
- Track individuals training requirement
- Quality Monitoring
- Analytics based on keywords or phrases
- Number of Agents
- 501 - 1000 Agents
- Over 1000 Agents
- Integration
- CRM Integration
- Salesforce Integration
- SugarCRM Integration