Sharpen Technologies

Sharpen Technologies has developed an agent-first omni-channel cloud contact center platform. Its solutions uniquely address long-standing agent issues responsible for sub-par customer experiences. Sharpen’s patent-pending Agent Experience Score (AXS) gives contact centers a new way to measure and track not only performance, but overall agent well-being. The company’s unique omni-channel approach gives agents a single interface for communicating across any channel. A global, cloud-native platform eliminates scalability issues while delivering mathematically unbeatable voice quality. Sharpen was named among the Best Places to Work in Indiana. The company is also a recipient of the Stevie American Business Awards. Sharpen was founded in 2011 and is headquartered in Indianapolis, Ind. Visit https://sharpencx.com/ or call 855.249.3357.

Products by Sharpen Technologies

Sharpen Connect

Connect is the perfect unified communications solution for bringing the entire company together. With all interactions flowing through Sharpen’s global platform, you now have an unprecedented level of quality, scalability, and resilience.

Sharpen Empower

Sharpen Empower is an agent-first omni-channel cloud contact center platform. It addresses decades-old agent issues responsible for poor customer experiences. Sharpen’s proprietary Agent Experience Score (AXS) gives contact centers a new way to measure and track not only performance, but overall agent well-being. The platform's unique omni-channel approach gives agents a single, intuitive interface for communicating across multiple channels. A global, cloud-native platform eliminates scalability issues, while delivering mathematically unbeatable voice quality and superior reliability.

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