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ICMI Contact Center Expo: A Digital Experience

April 20 -21 | Virtual Event

Well, we finally closed the book on 2020 < collective sigh > And although we’re not quite out of the woods yet, we’re looking at the challenges of 2021 with hope and optimism. Some things, however, have changed for good. It seems clear that some degree of distributed workforce is here to stay for most companies, which has significant impacts on everything from hiring and training to platforms and connectivity to privacy and security.

As we settle into our new realities, ICMI is here to help! How you ask? Simple. ICMI Contact Center Expo – A Digital Experience will feature 2 days of live keynotes, interactive sessions and robust networking through AI-powered matchmaking, group chats, roundtables, happy hours and more ways to connect. ICMI is dedicated to helping the industry navigate these trends and optimize customer service; trusted industry resource so register today!

Free registration available until March 5, 2021. *