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CX Transformation Conclave 2024 - Delhi Edition

29th November 2024 | The Lalit, Delhi 

Considering the criticality of customer experience in today's business landscape, and following the successful execution of the CX Transformation Conclave in Mumbai, we are now shifting our focus to Delhi. CX Transformation Conclave’s Delhi Edition will bring together industry pioneers to share insights on data-driven personalisation, emerging technologies, and ROI measurement in CX. By facilitating this exchange in the nation's capital, we aim to further advance CX practices, driving enhanced business performance and customer satisfaction across the Indian market.

The Conclave will bring together industry leaders, CX experts, and innovative thinkers to share valuable insights, best practices, and practical strategies for overcoming common CX challenges. Attendees will gain essential knowledge on aligning people, processes, and technology to create a truly customer-centric organization, driving measurable business outcomes and securing a competitive edge in the market.

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