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Customer Service Summit West

 June 7-8, San Diego

 Customer Service Summit West unites an unrivaled list of customer service leaders from the world’s biggest brands, purpose-built to guide you seamlessly into the future of customer care success.   

Join 150+ customer leaders and 30+ expert speakers - all working in-house at globally distinguished brands - and hear the latest ground-breaking insight on topics such as: multichannel care, proactive service, scalability, personalization, self-service, and much more!   

Hear from leaders at Mastercard, Airbnb, Delta, Hilton, T-Mobile, Microsoft, Western Digital, Wells Fargo, Citi, Home Depot, Intuit, Symantec, Comcast, Facebook and more

Gain actionable insight into 2018’s biggest challenges and opportunities:  

  • Effortless Resolution: Boost satisfaction by achieving effortless in-channel resolution
  • Personalization at Scale: Befriend your customer with a bespoke experience
  • Proactive Support: Solve issues before they become complaints
  • AI, Bots and messenger: Navigate the implementation issues and hear real-world examples from brand leaders that'll revolutionise your support   

Visit our website or contact Josh Gordon: josh@incite-group.com for more information.