Next Generation Customer Experience
March 27- March 29, 2018
JW Marriott Phoenix Desert Ridge Resort & Spa
The Conference for CX Innovators
NGCX (Next Generation Customer Experience) is where America's top executives responsible for customer experience meet, get inspired, and strategize for 2018 and beyond. From retail, finance, healthcare, hospitality and much more – NGCX is for innovators that want a world class customer experience strategy. This community is one-of-a-kind and the perfect balance of quality, quantity and variety.
in 2011, Next Gen Customer Experience brings together senior level customer
experience executives across all industries to discuss the latest customer
experience strategies across all channels and touch points. If you want to
develop a cutting-edge CX strategy or benefit from focused networking, Next
Generation Customer Experience is an event you can't miss.
Generation Customer Experience differentiates itself from other CX related
events by offering unparalleled quality. Here is what Next Generation Customer
Experience goes above-and-beyond to deliver:
- More structured
Meet the right people—on your terms. Attendees make career-changing
introductions and leave with new friends, partners, and clients.
- More case studies delivered by senior
level customer experience executives to provide a rare chance to benchmark
both within and outside your industry and walk away with new best
practices. Case studies are shorter to make sure they focus on key
- An invite-only VP
that allows for senior level customer experience executives to brain storm
innovative new concepts and address their unique challenges in a
- Months of market
validated and approved by a cross-industry advisory board of senior level
executives to ensure that the content is relevant, unique and addresses
the most pressing customer experience challenges.
- Interactive roundtable
discussion groups (4 separate roundtable time slots this year) to allow
peer-to-peer idea exchange and help you get answers to your most pressing
the agenda: http://bit.ly/2hhGHVE