Customer Delight - Live Demonstrations of Breakthrough Innovations - Tech Tank
Live Date: April 12, 2018. PLEASE SIGN IN FOR THE RECORDING.
Presented By: UJET, NICE, and Jacada
About the Webcast
you find yourself overwhelmed trying to keep track of the latest innovations?
inside look at emerging solutions that are having a significant impact on
Jacada will show how their bot framework powers Intelligent
Assistant solutions capable of providing humanlike, conversational experience
to customers that extends far past simple question answering.
UJET will showcase how an integrated voice and chat platform can
deliver personalized, on-demand as well as multi-channel interactions in
context while combining ease of use, flexibility, and scalability... all while
delivering immediate ROI.
NICE’s Adaptive Performance Management solution is supercharging
employee engagement. View the Adaptive Insights capability, which delivers
proactive identification of an agent’s strengths and weaknesses, with immediate
Join us today and see how to deliver higher FCR, reduce handle time and costs.
About the Presenters
Keren Dobkovsky Abrahami, Product Manager, Jacada
Keren is the Product Manager at Jacada, leading the Bot Framework solution. The Framework that enables creating bots with no coding. Prior to Jacada, Keren worked in product management positions at leading companies in the Hi Tech industry. Keren’s expertise include: NLP technologies; Chatbots solutions; UI/UX thinking, and product launching.
Adam Aftergut, Product Marketing Manager, NICE
A product marketing manager on the WFO team, Adam has over 6 years of experience in the enterprise software industry. Adam is responsible for product marketing strategy and sales enablement in connection with select current and new WFO product categories.
Jordan MacAvoy, VP of Marketing, UJET
As VP of
marketing, MacAvoy focuses on demand generation, product marketing, marketing
communications, field marketing, and awareness. MacAvoy brings nearly two
decades of experience in both marketing and business development to UJET. Prior
to joining the company, he served in executive roles at Fundbox, a Forbes Next
Billion Dollar Company, and Demandforce, acquired by Intuit in 2012.