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Operations Leader’s Guide to Contact Center Solutions

NICE inContact

Presented By: NICE inContact

How do you efficiently modernize your contact center when there are so many alternatives to choose from? Google the term “contact center software” and you’ll see over 200 results. The obvious question is who to evaluate and where to start. Given that time is scarce, what is needed is a way to create a short-list.

Click here to read about a decision framework to help simplify your solution search.