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Stop Asking Customers What You Already Know: Enter the Age of Intent


Presented By: [24]7.ai

Live Date: November 7, 2017. PLEASE SIGN IN FOR RECORDING.

Presented by Kimberlee West, Product Marketing Manager, [24]7

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About the Webcast

The Age of Intent is a new era for businesses; where consumer expectations are higher than ever and customer experience is paramount. It’s an era where the companies that understand, anticipate, and act on consumer intent will thrive, and those that don’t will be disrupted.

Wouldn’t it be great if there was a simple way you could deliver these experiences? There is. It’s called intent-driven engagement and this webinar will detail what it is, how it works, and its benefits.

Join us for a live webinar and learn:

  • How intent-driven engagement is being used to anticipate and act on what customers really want.
  • How AI and predictive analytics are delivering personalized customer experiences at scale.
  • How to enhance customer interactions while lowering costs.


About the Presenters

Kimberlee West , Product Marketing Manager, [24]7

Kim has 8 years of experience in building insight and engagement strategies from her consulting and advisory background. As [24]7’s Product Marketing Manager, she provides trend analysis in the travel, hospitality, telecom, and consumer goods industries to help major brands achieve success in customer engagement.