Get Paid for Your Opinions!
We’ve all heard the saying, “Money is Power,” but in the world of contact center customer service, “Knowledge is Power.”
Service executives can now get paid for their opinions by participating in a new online Executive Service Panel, introduced by Omega Management Group Corp. Through a series of interactive web surveys, participants will stay up-to-date on current customer service business trends and predictions for the coming quarters – and be compensated for their completed online interviews. There is no cost to participate in the program.
For each completed interview, participants will earn MarketPoints that are directly redeemable for monetary rewards. MarketPoints are the Executive Service Panel’s exclusive online currency. A minimum of 200 MarketPoints, worth $10, is awarded for every completed survey. The number of MarketPoints awarded depends on the length of the online interview. Each interview invitation indicates the amount of MarketPoints participants will receive for completing the online interview.
“The Omega Executive Service Panel is devoted to the continuous improvement of the customer service industry,” said John Maraganis, Omega president, founder and CEO. “It brings together service executives and C-level executives who offer their opinions on how to increase company profits and revenue. The objective is to provide panelists with a real-time opportunity to express their opinions on service-related topics and stay up-to-date on current service business trends at the same time.”
How to Join
Participation in the Omega Executive Service Panel is open to anyone with management level responsibility who is employed full time in the business of managing all or a portion of a customer-facing operation. Customer-facing operations may include contact center, field operations, depot repair, technical support, dispatching, customer service/support, professional services, training and any other operation that involves direct contact with customers-facing operations.
To become a panel member, click here to join. Completion of the form will only take a few minutes. Following your registration, you will receive an email requesting you to click on a link to confirm your registration. Your membership will then be complete and you will begin receiving online interview requests shortly thereafter.
As a special bonus, you will receive a complimentary Loyalty Management Strategy Assessment from Omega upon registration. The assessment will include a review of your current customer satisfaction process, customer touch points, survey methodology, data analysis and reporting. In addition, new panelists will receive a complimentary one-year membership ($350 value) to the Customer Relationship Management Institute (CRMI) Membership Program