white papers

  • Get the CX facts. Check out the latest independent analysis of CCaaS solutions from Gartner

    Get the CX facts. Check out the latest independent analysis of CCaaS solutions from Gartner

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  • NEW Strategic Findings on CX Data, Analysis, Employees & Technology

    NEW Strategic Findings on CX Data, Analysis, Employees & Technology

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  • How AI Redefines Self-Service: Customers Take Control with Their Own Words

    How AI Redefines Self-Service: Customers Take Control with Their Own Words

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CRM professionals have access to contact center white papers, call center webinars, CRM virtual conferences and Peer-Peer networking.

About CrmXchange


  

CrmXchange the premiere destination for information to improve customer care and improve the customer experience (CX), including: CRM and CX software, customer support best practices, customer interaction strategies, and other valuable CX Resources. CrmXchange also keeps industry experts updated on the latest in cloud contact center technology and mobile contact centers. CX and Contact Center professionals can learn more about improving the customer experience and improving customer support.

CrmXchange has developed unique industry insights into the technology, business intelligence, and professional programs required for successful contact center operations. You'll find valuable customer experience resources that will help improve customer care management.  

Please take a moment to sign our GUEST BOOK.  Tell us a little about your company and you’ll receive updates about our exclusive CX webcasts as well as white papers which will enhance the overall quality of your services.

Executive Interviews

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Chattermill Mikhail Dubov, Founder and CEO

Sheri Greenhaus, Managing Partner, CrmXchange, and Mikhail Dubov, Founder and CEO, Chattermill, discuss the benefits of Chattermill’s Unified Customer Intelligence platform.

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Cognigy Sebastian Glock, Head of Product Marketing

Sheri Greenhaus, Managing Partner of CrmXchange conducted an indepth interview through written correspondance with Sebastian Glock, Head of Product Marketing, Cognigy, discussing how Cognigy is turbocharging contact centers and transforming service experiences.

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Revation Perry Price, President, CEO, and Founder

Sheri Greenhaus, Managing Partner, CrmXchange, and Perry Price, Founder and President, Revation Systems, discuss Revation's flagship solution, LinkLive.

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