Featured Webcasts

white papers

  • Conversation Intelligence Vendors Report

    Conversation Intelligence Vendors Report

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  • Breaking the Chains of WFM Paradigm for Dummies

    Breaking the Chains of WFM Paradigm for Dummies

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  • The future of CX has arrived - Meet Enlighten, the Trusted AI for Business

    The future of CX has arrived - Meet Enlighten, the Trusted AI for Business

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CRM professionals have access to contact center white papers, call center webinars, CRM virtual conferences and Peer-Peer networking.

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About CrmXchange


  

CrmXchange the premiere destination for information to improve customer care and improve the customer experience (CX), including: CRM and CX software, customer support best practices, customer interaction strategies, and other valuable CX Resources. CrmXchange also keeps industry experts updated on the latest in cloud contact center technology and mobile contact centers. CX and Contact Center professionals can learn more about improving the customer experience and improving customer support.

CrmXchange has developed unique industry insights into the technology, business intelligence, and professional programs required for successful contact center operations. You'll find valuable customer experience resources that will help improve customer care management.  

Please take a moment to sign our GUEST BOOK.  Tell us a little about your company and you’ll receive updates about our exclusive CX webcasts as well as white papers which will enhance the overall quality of your services.

Executive Interviews

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Amelia Madison Ragozin, Head of Business Analytics and Global Sales Operations, and Brandon Nott, Chief Product Officer

Sheri Greenhaus, of CrmXchange, had a discussion with Amelia’s Madison Ragozin, and Brandon Nott, on how Amelia offers a robust platform for building intelligent virtual assistants (IVAs) that understand and respond to human language to deliver cost savings and increased revenue.

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ElectrifAI Russ Vetrano, SVP of Sales

Sheri Greenhaus, CrmXchange, met with Russ Vetrano, SVP of Sales, ElectrifAI, to discuss unlocking the true potential of enterprise data in contact centers.

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Bright Luc Dallaire, Head of Growth

Sheri Greenhaus, CrmXchange, met with Luc Dallaire, Head of Growth for Bright, to discuss how organizations can unlock the full potential of their workforce through immersive and tailored learning experiences.

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