Contact Center Events

CRMXchange recommends the activities below for all CRM and call center professionals. 

Conferences and Exhibitions 
August 2022
Make Every Interaction Better Than Expected!
- Presented by NICE CXone
Discover the new tools you need to create an on-point customer experience that wows consumers at every point in their journey.  Read More...

Customer Service and CX Megatrends for 2023
- Presented by CrmXchange
Are you curious about the most important trends for 2023? Join our panel as we cover a variety of topics that will change customer interactions.   Read More...

Unlock New Ways of Analyzing CX Data with AI
- Presented by NICE
This webinar will provide a demo of how leading businesses are using NICE Enlighten AI to transform the customer experience with outstanding results.  Read More...

September 2022
Best Practices Roundtable – Seamless Customer Experience - Combining AI, VA with Live Agents
- Presented by CrmXchange
Hear the newest best practices and solutions which provide the greatest potential to enhance your customers relationships with your organization.  Read More...

Supercharge your Quality Program with Real-Time Coaching
- Presented by Verint® Systems
Now more than ever, it’s critical to make the most use of your existing workforce capacity by ensuring every interaction is compliant, accurate, and engaging.  Read More...

You Can Do It - How to Provide Exceptional CX
- Presented by NICE CXone
Be there when your customers need you. 

November 2022
CX Asia Week 2022
CX Asia Week 2022 is proud to be Asia’s #1 CX event This event will bring CX leaders across various industries together with leading  Read More...