Contact Center Events

CRMXchange recommends the activities below for all CRM and call center professionals. 

Conferences and Exhibitions 
December 2021
Best Practices, Strategies and Solutions for a Work from Home - Hybrid Customer Service
- Presented by CrmXchange
Organizations are struggling with the correct tools, strategies, coaching and monitoring for WFH agents. Join as our panelists will help you understand what is required for a hybrid workforce.  Read More...

Intelligent Automation Week
Intelligent Automation is back in person with the latest thought leaders for a packed agenda!  Read More...

Future Branches Austin 2021
At this year’s Future Branches, we are focusing on current themes such as the massive transformation that banks and credits unions are going through, appealing to a customer that wants their bank to seamlessly fit into their life  Read More...

January 2022
9th Contact Centres Asia Summit 2022
This special summit explores new innovative strategies through digitalization and upskilling your workforce to provide the best customer experience and stay ahead of the pandemic environment.  Read More...

March 2022
Shared Services and Outsourcing Week North America
Shared Services and Outsourcing Week (SSOW) is the largest event in the world for shared services, global business services, outsourcing and intelligent automation leaders to come together as a community.  Read More...

May 2022
The Customer Show
Australia's Biggest Gathering Across the Entire Customer Experience Ecosystem  Read More...