Contact Center Events

CRMXchange recommends the activities below for all CRM and call center professionals. 


Webcasts 
Conferences and Exhibitions 
November 2020
Call & Contact Centre Virtual
The ultimate event for the customer engagement world goes virtual for 2020!
  Read More...

Customer Service and Experience USA
Date November 17 18, 2020 Venue Virtual Customer Service & Experience USA 2020 (November 17 18th) brings together an unrivalled list of senior customer service leaders from the world’s most powerful and innovative brands. Join 10,000+ customer care professionals online  Read More...



December 2020
Secure and Efficient Phone Payments - Using virtual assistants alongside live agents for smoother transactions
- Presented by Plum Voice
Register December 10, 1:00 Eastern Presented by: Plum Voice There’s a growing pressure to improve the security of payments involving contact center agents, particularly as PCI-DSS standards become stricter and as agents increasingly work at home. Achieving full PCI-DSS compliance across the contact cen  Read More...