Home > Calendar of Events

12th DCX Confex & Awards 2025

10^th September 2025 | The Westin Mumbai Garden City

This conference will delve into vital areas such as customer-centric digital transformation, omnichannel experience strategies, personalization at scale, AI-driven CX, and effective customer loyalty programs. This event will feature engaging panel discussions, impactful keynote sessions, and insightful case studies from across industries.

The 12th DCX Awards will recognize and celebrate outstanding achievements in CX leadership, innovation, and measurable impact, highlighting professionals who are redefining customer engagement in today’s digital-first world.

Click here for more info