Customer Experience Webinars - Learn more about the latest CX trends

THIS MONTH'S EVENTSVIRTUAL CONFERENCESROUNDTABLES | RECORDED WEBCASTS   

Are you looking for the best call center customer service solution? Interested in how other contact center professionals dealt with the service and operations issues you’re dealing with right now? Welcome to CrmXchange Webcast and Virtual Conference Center. Here you will find live Contact Center webcasts and roundtables. Experts in the field share their knowledge on the service and workforce solutions they use, to show how you can enhance your visibility.  All webcasts are recorded for playback at a later date. 

Virtual Conferences 

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2020 SCHEDULE

 

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Plum Voice December 10Secure and Efficient Phone Payments - Using virtual assistants alongside live agents for smoother transactions
– Presented By: Plum Voice

Register December 10, 1:00 Eastern Presented by: Plum Voice There’s a growing pressure to improve the security of payments involving contact center agents, particularly as PCI-DSS standards become stricter and as agents increasingly work at home. Achieving full PCI-DSS compliance across the contact cen