Customer Experience Webinars - Learn more about the latest CX trends

THIS MONTH'S EVENTS | VIRTUAL CONFERENCES | ROUNDTABLES | RECORDED WEBCASTS

Are you looking for the best call center customer service solution? Interested in how other contact center professionals dealt with the service and operations issues you’re dealing with right now? Welcome to CrmXchange Webcast and Virtual Conference Center. Here you will find live Contact Center webcasts and roundtables. Experts in the field share their knowledge on the service and workforce solutions they use, to show how you can enhance your visibility. All webcasts are recorded for playback at a later date.

Virtual Conferences

2022 SCHEDULE

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PLEASE USE 123 AS THE PASSWORD FOR ALL WEBCASTS

	August 31 – Unlock New Ways of Analyzing CX Data with AI – Presented By: NICE This webinar will provide a demo of how leading businesses are using NICE Enlighten AI to transform the customer experience with outstanding results.
	September 15 – Best Practices Roundtable – Seamless Customer Experience - Combining AI, VA with Live Agents – Presented By: CrmXchange Hear the newest best practices and solutions which provide the greatest potential to enhance your customers relationships with your organization.
	September 22 – Supercharge your Quality Program with Real-Time Coaching – Presented By: Verint® Systems Now more than ever, it’s critical to make the most use of your existing workforce capacity by ensuring every interaction is compliant, accurate, and engaging.
	September 27 – You Can Do It - How to Provide Exceptional CX – Presented By: NICE CXone Be there when your customers need you.
	October 13 – Best Practices - Contact Centers Biggest Challenges and How to Turn Them Around – Presented By: CrmXchange

2022 Roundtable Series

A webcast series hosted by CrmXchange

February 24 – Preparing for the Future of Workforce Management

July 12 – Best Practice Roundtable - The Future of Workforce Optimization

August 11 – Customer Service and CX Megatrends for 2023

September 15 – Best Practices Roundtable – Seamless Customer Experience - Combining AI, VA with Live Agents

October 13 – Best Practices - Contact Centers Biggest Challenges and How to Turn Them Around