Customer Experience Webinars - Learn more about the latest CX trends

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Are you looking for the best call center customer service solution? Interested in how other contact center professionals dealt with the service and operations issues you’re dealing with right now? Welcome to CrmXchange Webcast and Virtual Conference Center. Here you will find live Contact Center webcasts and roundtables. Experts in the field share their knowledge on the service and workforce solutions they use, to show how you can enhance your visibility.  All webcasts are recorded for playback at a later date. 

Virtual Conferences 

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2021 SCHEDULE

 

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CrmXchange December 7Best Practices, Strategies and Solutions for a Work from Home - Hybrid Customer Service
– Presented By: CrmXchange

Organizations are struggling with the correct tools, strategies, coaching and monitoring for WFH agents. Join as our panelists will help you understand what is required for a hybrid workforce.