December 10 – Secure and Efficient Phone Payments - Using virtual assistants alongside live agents for smoother transactions
– Presented By: Plum Voice
December 10, 1:00 Eastern
Presented by: Plum Voice
There’s a growing pressure to improve the security of payments involving contact center agents, particularly as PCI-DSS standards become stricter and as agents increasingly work at home.
Achieving full PCI-DSS compliance across the contact cen