Customer Experience Webinars - Learn more about the latest CX trends

THIS MONTH'S EVENTSVIRTUAL CONFERENCESROUNDTABLES | RECORDED WEBCASTS   

Are you looking for the best call center customer service solution? Interested in how other contact center professionals dealt with the service and operations issues you’re dealing with right now? Welcome to CrmXchange Webcast and Virtual Conference Center. Here you will find live Contact Center webcasts and roundtables. Experts in the field share their knowledge on the service and workforce solutions they use, to show how you can enhance your visibility.  All webcasts are recorded for playback at a later date. 

Virtual Conferences 

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2022 SCHEDULE

 

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  PLEASE USE 123 AS THE PASSWORD FOR ALL WEBCASTS
NICE August 31Unlock New Ways of Analyzing CX Data with AI
– Presented By: NICE
This webinar will provide a demo of how leading businesses are using NICE Enlighten AI to transform the customer experience with outstanding results.
CrmXchange September 15Best Practices Roundtable – Seamless Customer Experience - Combining AI, VA with Live Agents
– Presented By: CrmXchange
Hear the newest best practices and solutions which provide the greatest potential to enhance your customers relationships with your organization.
Verint® Systems September 22Supercharge your Quality Program with Real-Time Coaching
– Presented By: Verint® Systems
Now more than ever, it’s critical to make the most use of your existing workforce capacity by ensuring every interaction is compliant, accurate, and engaging.
NICE CXone September 27You Can Do It - How to Provide Exceptional CX
– Presented By: NICE CXone
Be there when your customers need you.
CrmXchange October 13Best Practices - Contact Centers Biggest Challenges and How to Turn Them Around
– Presented By: CrmXchange