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THIS MONTH'S EVENTS | VIRTUAL CONFERENCES | ROUNDTABLES | RECORDED WEBCASTS
Are you looking for the best call center customer service solution? Interested in how other contact center professionals dealt with the service and operations issues you’re dealing with right now? Welcome to CrmXchange Webcast and Virtual Conference Center. Here you will find live Contact Center webcasts and roundtables. Experts in the field share their knowledge on the service and workforce solutions they use, to show how you can enhance your visibility. All webcasts are recorded for playback at a later date.
Virtual Conferences
2022 SCHEDULE
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February 24 – Preparing for the Future of Workforce Management
July 12 – Best Practice Roundtable - The Future of Workforce Optimization
August 11 – Customer Service and CX Megatrends for 2023
September 15 – Best Practices Roundtable – Seamless Customer Experience - Combining AI, VA with Live Agents
October 13 – Best Practices - Contact Centers' Biggest Challenges and How to Turn Them Around
December 6 – Best Practice Roundtable - Reduce Agent and Customer Effort