AmplifAI Solutions, Inc.
– AmplifAI
About AmplifAI Solutions, Inc.
AmplifAI is an AI-powered, all-in-one solution providing frontline supervisors and employees with personalized performance dashboards, data-driven coaching & recognition, performance-driven micro-learnings, and engagement-enhancing gamification.
About AmplifAI
AmplifAI is an AI-powered, all-in-one solution providing frontline supervisors and employees with personalized performance dashboards, data-driven coaching & recognition, performance-driven micro-learnings, and engagement-enhancing gamification.
- Multi-channel - Omni Channel
- Analtyics
- Desktop Analytics
- Big Data Analytics
- Data Driven Design
- Voice of the Customer
- Survey Tools
- CSAT/NPS Measurement
- Performance Management
- Provide Performance Management Scorecard
- Implement targets to groups/functions
- Compare employee performance against peers
- Link Objectives to targets/rewards
- Help identify strengths and weaknesses
- Track individuals training requirement
- Link specific areas of skill development
- Reward and incentive solution
- Gamification
- Quality Monitoring
- Analytics based on keywords or phrases
- Integrated Reporting
- Number of Agents
- 151 - 250 Agents
- 251 - 500 Agents
- 501 - 1000 Agents
- Over 1000 Agents
- Integration
- Systems Integration
- CRM Integration
- Salesforce Integration
- Microsoft Integration
- Front and Back Office Integration
- Other Consulting Services