Blackchair – CX Migration

About Blackchair

Blackchair has been a recognized leader in CX automation and optimization since 2005.

We have helped over 100+ Fortune 2000 clients transform their CX operations successfully to improve the operational efficiency of their customer experience platforms, boost productivity, and reduce costs.

Our automated solution is designed to eliminate the barriers that make contact centre solution management inefficient. For over a decade, we have been working closely with many of our customers to help their contact centres enhance infrastructure management so that they can optimize operations, improve business delivery, and stay one step ahead of competitors.

About CX Migration

Blackchair is an automated CX management platform that can help you optimize your CX migration process. Through our Clarity automated discovery service and migration assurance capabilities, the platform can help optimize your pre-migration and migration process.

• Workforce Management
  • Automated Workflows
  • Multi Site Virtual Contact Center