CallTrackingMetrics

CallTrackingMetrics’s award-winning call tracking and automation platform provides thousands of businesses the tools they need to track, manage and optimize phone calls to increase conversions and scale for growth, worldwide. From understanding which advertising campaigns are driving phone calls to advanced routing and call management, we arm businesses with the tools to transform communication into powerful intelligence.

CallTrackingMetrics has also been recognized in Inc. Magazine's 5000™ list of fastest-growing private companies, and as a leader on G2 Crowd for inbound call tracking software.

Products by CallTrackingMetrics

Contact Center Plan

•Unlimited users- no per-seat or per-user pricing

•Align sales, marketing, and service teams under a single platform

•Distribute calls based on custom criteria that you set via Intelligent Automation

•Automatically tag and score calls, and assign conversion values

• Connect agents more effectively without the expense of a traditional PBX system

• Conversation analytics

•Security features and access levels: HIPAA, GDPR, HITECH, PCI

•Multi-channel call center features

•Understand exactly which campaigns, ads, and keywords are driving calls and sales

•Agent productivity reporting and live dashboards

• Call manager tools and accessibility

•Supporting over 30,000 customers in more than 90 countries

Contact Information

Products