Evolve IP – Evolve Contact Suite

About Evolve IP

The Cloud is no longer about buying individual services. It’s now about building a strategy around multiple cloud services and integrating them together to make IT more efficient. Evolve IP delivers customized strategies and integrated services for both cloud computing and communications; solutions that are designed to work together, with your current infrastructure, and with the applications you already use in your business. Disaster Recovery, Contact Center, Unified Communications, Desktops and Infrastructure … Experience Cloud as a StrategyTM

About Evolve Contact Suite

Evolve IP’s analyst-recognized omnichannel contact center provides all of the features you need to run a world-class contact center and since it’s delivered in the cloud you won’t have to play catch-up when new technologies emerge. We integrate with the applications you already use making deployment simple, and we build custom solutions that make your team more effective.

Key Features:
-Omnichannel
-Workforce Optimization
-IVR & Post Call Survey
-Callback
-Real-time Visibility & Control
-Reporting & Business Intelligence
-Dialer
-Compliance & Call Recording

Directory Categories

  • ACD - Automatic Call Distributor Systems - Call Routing Software
  • Call Center Predictive Dialer Software
  • Call Center Workforce Management
  • Cloud Contact Center Solutions
  • Call Center Customer Service Monitoring and Recording
  • IVR Software Technology
  • Multichannel Call Center Software
  • Unified Communications
  • Workforce Optimization