ExpertCallers
About ExpertCallers
ExpertCallers is a call center outsourcing service provider with a 12-year track record in the industry. We specialize in a variety of services including inbound and outbound call center operations, CCTV monitoring, email and chat support, and content moderation. Catering to a global clientele, ExpertCallers' services are custom-tailored to suit individual business needs. We place a significant emphasis on customer service quality, fostering strong customer relationships, and leveraging customer experiences to enhance business operations.
About ExpertCallers
ExpertCallers is a premier outsourcing service provider specializing in customer support, telemarketing, data entry, and back-office solutions. Our expert team leverages cutting-edge technology and industry best practices to deliver exceptional service, enhance customer satisfaction, and drive business growth. With a commitment to quality and efficiency, we ensure that our clients can focus on their core operations while we manage their customer interactions seamlessly and professionally.
Example:
"ExpertCallers transformed our customer service operations, boosting satisfaction rates by 30%. Their professional and efficient approach allows us to focus on innovation." - Client Testimonial
- Dialer
- Outbound Dialer
- Preview Dialer
- Predictive Dialer
- Answering machine detection
- Proactive outbound
- Call Compliance US
- Call Compliance Canada
- Call Complinace Other
- Outbound Multi Channel Engagement
- IVR
- Accurate prediction of expected wait time in queue
- Natural languge speech recognition?
- Intelligent Virtual Agent (IVA) assistance
- Visual IVR
- Customer Preference And Behavior Based Menus
- Quality Monitoring
- Real-time monitoring of voice and screen
- Schedule for call recording
- BPO
- Inbound
- Outbound
- BPO Chat
- BPO Email
- BPO Social
- BPO Onshore
- BPO Offshore
- Virtual agent recruitment/staffing
- Furniture
- Agent Workstations
- Headsets
- Other
- Sales force automation
- Telecom Billing
- Customer Support Ticket Management
- Help Desk Software B-B
- Toll Free Numbers