Glassix
Many tech support leaders struggle to deliver superior customer service experiences. To help you achieve this goal, Glassix is a omnichannel SaaS-based customer experience platform delivering seamless, ongoing conversations, across multiple messaging and social media platforms under one interface in a wide range of sectors. that enables customers to establish direct communication and interaction with an organization’s representative through a variety of channels including messaging (Apple Business Chat, Facebook Messenger, WhatsApp. Viber, WeChat, etc.), in-app messaging (iOS® and Android), social media (Facebook®, Twitter, Instagram, etc.), live-chat with contextual information access, email; and platforms—smartphones, tablets, and PCs, thus providing them with an innovative, fast and effective customer service experience.
Products by Glassix
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