Keatext

Products by Keatext

Keatext

Keatext is a CX analytics solution that provides AI-based predictive recommendations to improve customer satisfaction.

Get recommendations from your customer responses like reviews, open ended surveys, and contact center tickets to support data-driven decisions and be a more customer-centric organization.

- Bring forward decisions with impact: Zero in on opportunities to increase ROI and identify strengths and weaknesses from your customer data

- Monitor every stage of the customer journey: Build a complete view of what drives customer satisfaction and discontent

- Automate how you generate customer intelligence: Uncover customer insights you can act on without any heavy lifting

Key features

- Contextual recommendations with SWOT chart

- Customizable, interactive dashboard

- Sentiment categories including customer suggestions and questions

- Topic and opinion heatmap

- Shareable reporting

The application is cloud-based and requires no advanced setup or training to start getting insights.

Keatext is trusted by companies in over 10 industries including Lenovo, Intuit, and Intelcom. By using the platform, clients not only improve their customer experience KPIs but help their organization become more customer-centric.

General info

Platform: https://keatext.ai/en/our-platform

Integrations: https://keatext.ai/en/integrations

Pricing: https://keatext.ai/en/pricing

Use cases

Reviews: https://keatext.ai/en/reviews

Surveys: https://keatext.ai/en/surveys

Support tickets: https://keatext.ai/en/support-tickets

Request a demo: https://get.keatext.ai/demo

Sign up: https://get.keatext.ai/free-trial

Contact Information

Products

Keatext

Products by Keatext

Keatext