Keilani Media
– CustomerFlows
About CustomerFlows
CustomerFlows is a modern, AI-powered CRM designed specifically for lead-driven businesses, including Home Services and Tour Operators. It eliminates messy setups and provides a 360-degree view of your customer journey from the very first click to the paid invoice.
Unlike bloated enterprise CRMs, CustomerFlows focuses entirely on what moves leads through your pipeline. It features an AI Lead Qualifier that engages prospects 24/7, a Provider-Independent Unified Inbox that captures messages across Web Chat, WhatsApp, and Email, and deep Marketing Attribution that automatically feeds offline revenue data back to Google and Meta.
CustomerFlows offers flat, predictable monthly pricing with unlimited contacts and zero per-seat fees, making it highly scalable for growing teams.
- Multi-channel - Omni Channel
- Unified contact channels
- Unified Reporting
- eMail Management
- Unified Comminications
- WEB Capability
- Web Chat Capability
- Web Virtual Assistance
- Web Self - Service
- Voice of the Customer
- Survey Tools
- Customer Journey mapping
- Workforce Management
- Automated Workflows
- Access by Individual User
- The Solution Maintains an Audit Trail
- Allow manual manipulation and editing
- Language Capabilities
- Multi Language Capabilities
- Other
- Sales force automation
- Email Management