Merren-IO Inc.
Maya is an AI interviewer designed for deep-dive conversations. She can chat with your customers via voice or text, in multiple languages, across time zones, simultaneously. Get nuanced, human-level insights in a fraction of the time. It is like having multiple expert moderators available 24/7 so you can make smarter product and marketing decisions faster.
Market researchers and marketers have lived through the pain of waiting weeks for qualitative insights. Conducting in-depth interviews (IDIs) comes with a difficult trade-off: should we invest significant resources to get 20 solid interviews? Or shall we skip it and risk making decisions without deep customer feedback? With tight budgets and markets expanding, this trade-off became even harder to justify. So we created Maya AI to make qualitative research agile, scalable, and accessible.
Why Maya matters now
In 2025 and beyond, speed is everything. Markets shift overnight and teams cannot rely solely on surveys or gut instinct to make high-stakes decisions. Traditional qualitative research is slow, expensive, and localized to one market. Meanwhile, AI breakthroughs in large language models (LLMs) and natural language processing (NLP) have opened new possibilities. So why not use AI to conduct qualitative research at scale without losing depth and empathy? Maya was born out of this idea.
Using Maya is simple:
Provide your research objective and she:
-Designs a custom discussion guide.
-Identifies and connects with the right participants.
-Conducts interviews through chat or voice.
-Analyzes results across conversations.
Maya can manage multilingual interviews so you can finally hear directly from global audiences. Get a dashboard within hours (not weeks) with transcripts, key themes, sentiment analysis and video/ audio snippets of customer voices.
Built for researchers, marketers, and product teams who need rapid, reliable insights to shape strategy, test concepts, or validate decisions. Don’t spend weeks recruiting participants, scheduling interviews, transcribing conversations, and combing through data. Just focus on thinking strategically, empathize with customers and make informed choices.
Maya does not replace human researchers; she augments them. She frees teams from tedious tasks so you can interpret, strategize, and act. Run 30 interviews in a week, analyze results fast, and iterate with 30 more the next, transforming how teams build products and shape strategy.
Early adopters call Maya “game-changing.” She can cut time leaks, scale reach and get insights that were previously inaccessible. For global teams, Maya can understand customers in multiple regions and languages, without waiting weeks for translations or fieldwork.
Maya is launching in early access and we’d love your feedback. We’re here to answer questions about how she works, our approach to ensuring quality and the technology behind her. If you have ideas for features or use cases, we’re eager to hear them.