Verbio – Speech Recognition

About Verbio

Verbio was born as a speech technology company and evolved into a Conversational and Cognitive AI solutions provider, helping enterprise deliver unique customer experiences while impacting operational excellence. Trusted by the world’s most valuable brands across industries, Verbio has continuously delivered the best sector KPIs thanks to its customer success focus and proprietary technology with fully customisable solutions. Its voice technologies are available in 5 of the most spoken languages, including Japanese, and can identify over 100 accents. By simplifying Human-Machine interactions, we are on a mission to merge Voice and AI to make our lives easier!

About Speech Recognition

  • ACD
    • Listen and Monitor Agent Conversations
  • IVR
    • Natural languge speech recognition?
  • Multi-channel - Omni Channel
    • Unified Reporting
  • Workforce Management
    • Support Languages
    • Allow manual manipulation and editing
  • Quality Monitoring
    • Real-time monitoring of voice and screen
    • Speech Analytics
    • VoiP recording
    • Voice and screen saved in standard file formats
    • Virtual Contact Center Recording
  • Language Capabilities
    • Multi Language Capabilities
    • Multi Lingual text analysis
  • BPO
    • Inbound
    • Outbound
  • Integration
    • Systems Integration

Directory Categories

  • Speech Recognition Software