Juniper Uses AWS to Keep Aged Care Services Running in Times of Need

Many of Juniper’s workforce are casual employees who need regular updates from their workplace. As such, the business needed a scalable way to distribute recorded information.

A solution such as a toll-free number would be equally critical in preparation for an incident response when an outbreak occurs at a Juniper facility or when a total lockdown goes into effect.

In a single business day, AWS Professional Services worked with Juniper to set up Amazon Connect as an automated contact center.

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