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CJ Affiliate by Conversant and Language IO

Language IO

Presented By: Language IO


  • The Problem:

     As a client of Oracle using Oracle Service Cloud, CJ Affiliate was successfully supporting its English-speaking customers but wasn’t able to provide adequate support to its European customers.


  • Solution:

     With the help of Language I/O, CJ Affiliate is able to provide translated support articles and emails in English, Spanish, German, French and simplified Chinese.


  • Result:

     Three  months after installing the Language I/O Product Suite, CJ Affiliate saw a 30% decrease in the number of incidents. Today that decrease sits at 42%

    To read more, download here: CJ Affiliate