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Reuters Events: Customer Service & Experience East 2023
7-8 November 2023 | Marriott Brooklyn Bridge, New York
Unified Strategy. Efficient Service. Effortless Experiences.
Does your organization have the tools to truly delight your customers?
Amidst a landscape of mercurial technological trends and
economic turbulence, service & experience leaders must remain focused on
the fundamentals of success; understanding customer needs, exceeding customer
expectations, and doubling down on customer centricity. Only you can lead your
organization to experience excellence through execution.
Reuters Events: Customer Service & Experience East 2023
brings together 300+ CCOs and senior leaders from the world’s most influential
brands to shape service & experience as disciplines across industry lines.
Arm yourself with the insights, metrics & strategies you need to rally your
organization around CX and deliver a unified, frictionless experience.
The event is the ultimate platform for senior execs,
innovative leaders and industry-shaping professionals to share their expertise,
best practices, and success stories. Engage in dynamic discussions, participate
in interactive workshops, and network with like-minded professionals who are
passionate about enhancing customer experiences.
You will have the opportunity to learn from 50+ world class
speakers as they explore the roadblocks and silos preventing a seamless
customer experience in your organization. Through real-world case studies and
networking with industry experts, you will gain the actionable strategies,
tools, and insights to effectively demonstrate ROI, implement data-driven
insights, and drive service efficiency throughout your organization.
Companies taking the stage in New York so far: Verizon,
Hilton, Aflac, Wells Fargo, Citizens Bank and many more.
Together
let’s build better experiences for your customers. Find out more here
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