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CX NXT, the customer experience summit
May 24, 2023 | Leonardo Royal Hotel London Tower Bridge
CX NXT, the customer experience summit, will focus on
technology trends impacting marketers in the BFSI industry. It will take place
on May 24, 2023 at Leonardo Royal Hotel London Tower Bridge.
The BFSI sector has sharpened its focus on the total brand
experience it offers to its customers in light of the industry’s fierce
Martechvibe, the leading global Martech and CX publication,
is proud to announce its flagship CX NXT – BFSI Summit, which will take place
in Leonardo Royal Hotel London Tower Bridge on 24 May 2023.
Customers are now factoring in digital customer experience
when choosing their next banking services provider. Neobanks and digital
wallets offer alternative payment and financial service solutions and have
disrupted traditional models.
Enterprises that don’t focus on consistently offering
seamless customer experience risk losing out to newer players.
The CX NXT – customer experience summit with media partner
AI Times Journal will discuss the latest technology trends and how
marketers can leverage these solutions to improve return on investments,
deliver personalisation at scale, and delight customers in their journey.
Key sessions include;
- Raising the CX Bar Through Mobile Banking Innovation
- From Touchpoints to Journeys — Making Every Move Count
- How to Use Customer Data to Deliver Better Customer
- What does Digital Transformation Look Like for the Bank of
- The Evolution of CX in the Contact Centre
Following successful chapters in UAE, and the Kingdom of
Saudi Arabia, CX NXT makes its way to the United Kingdom. The line-up of
speakers will feature CX leaders and marketers from global experts and
leading brands, such as J.P Morgan, HSBC, Coutts, ING, Nationwide, Lemonade,
Unicredit, and Call Center Management Association. They will share learnings
from their experience on how best to tackle current market challenges, leverage
emerging technologies to offer customers more value, and build a future-proof
Event registration link - http://bit.ly/3FZo1lv