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2nd Annual CX & Loyalty Summit MENA

1st and 2nd November, 2023 | Dubai Marina, UAE

In line with the ever-transforming enhancement of the genuine customer experience, the 2nd Annual CX & Loyalty Summit MENA this year’s primary focus involves engaging in cross-platform discussions on the latest innovations within commerce, through increased brand loyalty, and transformation of the CX arena as a whole.

Venue: Dubai Marina, UAE 

Website: www.cxloyaltymena.com

The summit will feature a whole host of professionals from the CX & UX landscape, alongside speakers such as:    

• Hazem El Zayat, Chief Experience Officer – MENA at Memac Ogilvy
• Shagorika Heryani, Chief Marketing Officer at The Social Loan Company
• Maram Habbash, SVP Client Experience – Retail Treasury at Mashreq Bank
• Ilaria Buonpane, Director of Customer Experience – MENA at Talabat
• Pradeep Kumar, Head - Service Excellence & Contact Centre at Aster Clinics GCC
• Mai Momani, Head of Customer Experience at Invest Bank
• Mourad El Sheriei, Head of Quality Assurance & Customer Experience at SAIB Bank Egypt