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Future Branches Austin 2025

November 18-20 | JW Marriott Austin, TX

The role of the branch is evolving. While more customers handle everyday banking online, branches are becoming high-value spaces for deeper engagement, financial guidance, and relationship-building.

Future Branches, a 3 day conference, explores how financial institutions are capitalizing on their physical spaces by rethinking branch design, empowering frontline staff, integrating digital tools, and delivering the in-person experience today’s customers actually want. From reimagined formats to tech-enhanced service, this is where the future of the branch comes to life.