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Shared Services and Outsourcing Week North America

March 21 - 24, 2022 | Caribe Royale, Orlando, Florida, USA  

Shared Services and Outsourcing Week (SSOW) is the largest event in the world for shared services, global business services, outsourcing and intelligent automation leaders to come together as a community. SSOW brings together well established shared services organizations, those in the midst of development, and those just starting out on their journey. As the shared services industry continues to evolve, through automation, digitization, the future of work, and a continued focus on process excellence, SSOW is needed now more than ever to guide business services executives through each of these essential areas of opportunity. And with this year’s theme: “Turning Information into Action,” we are committed to ensuring that all attendees walk away with actionable steps to define and achieve their goals.

Join us for sessions that include tangible takeaways on:  

• Transforming Experience with the Help of Pandemic Momentum
• Improving the CX through Customer Data
• Creating a Customer Centric Shared Services Center
• Master Data Management: How Shared Services Can Work With IT To Make the Most of Customer Data 

Access the full agenda: https://bit.ly/CRMXCHANGEAgenda  

Join us in March:  https://bit.ly/CRMXCHANGERegistration

20% Discount code - SSOW_CRMXCHANGE