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Winning Workforce Strategies 2026 - Enhance, Engage, Succeed

March 24-26 | Virtual

Attendance to this virtual conference is free!

Over three days, you’ll gain practical insights to improve forecasting accuracy, streamline scheduling, enhance agent engagement, and deliver more consistent customer experiences. Winning Workforce Strategies is designed to help you build a stronger, more agile operation by focusing on what matters most: your people.

If the times and dates are not convenient for everyone in the group, it's not a problem. All workshops are available for up to 7 days after the event.