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inContact - Barry Knack

Barry Knack Manager, Professional Services, inContact Barry has been in the fray of the call center industry for the last 18 years. Since joining inContact in 2014, he has revamped its training, tailoring it to the needs and environment of companies of all shapes and sizes. Not only do they train clients with every installation, Barry and his team also conduct monthly training sessions based on every end-user’s role—no small task!

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